Effective from September 2020 to August 2021

All inclusive

 

Rates low Season Season 2020 - 2021
Rates Peak Season Season 2020 - 2021

Terms & Conditions.

All-inclusive Patagonian Wilderness Retreat Package.

All – inclusive Patagonian Wilderness Retreat Package includes: lodge accommodation, all meals including snacks, wines, beer and alcohol, guided activities, gear and instruction, turndown service and all in-room amenities.

Included guided activities & extras.

Highly personalized tours and activities within our private reserve, including horseback riding, mountain biking, trekking, hiking and birdwatching.

Kayaking may be hired to a trusty third party for an extra cost. Private navigation through fjords have an extra cost depending on the length of the program, and is subject to availability and weather conditions. These activities need to be coordinated in advance.

Vegetable and herb U-pick & estancia animal activities.

Vegetable and herb U-pick from our garden and greenhouse and estancia animal activities like cow milking and egg gathering can be organize with our team during your stay.

Transfers.

Our all-inclusive program begins at the embarking port, therefore in & out navigation is included.
Transfers to or from Punta Arenas, Puerto Natales and surroundings to the departing port should be coordinated with your tour operator or travel agency. We also offer transfers to or from Puerto Natales, Punta Arenas or other places within the region as a supplement. This transportation service is made with third party local partners and the service is their exclusive responsibility.

Departing and returning port.

Estancia Bahía Esperanza has its own high speed boat “Pingüino Azul” that crosses from Puerto Bories or Puerto Consuelo (just a few minutes away from Puerto Natales) in just 10 or 15 minutes from mainland to our Estancia. The departing and returning port will depend of weather conditions for navigation and needs to be coordinated in with our team, one or two days before your stay.

Patagonian Wilderness Factor & Weather Conditions.

Sometimes, due to weather, navigation schedules are changed or amended by our captain and / or local authorities. Such changes and delays are beyond our control and while we do our best to adhere to plans, sometimes for the safety of passengers, scheduled navigations are cancelled or delayed, until captain receive the all-clear from the local authorities.

It is highly recommended that guests avoid booking connecting flights on the evening of their departure from the Estancia Bahia Esperanza.

Children.

Due to the intimate size and nature of our Patagonian wilderness retreat, children must be a minimum of 3 years of age. Children´s rates apply to children ages 3 to 12. Youth rates apply to youth ages 13 to 18.

Minimum of nights.

Due to the remoteness and nature of our Patagonian wilderness retreat, a minimum of 2 nights is recommended to take the most out of the experience.

Check in & Check Out. 12:00 for check out and 15:00 for check in.

Policies.

 

Payment Policy:

  • All reservations are pre-paid and 100% of the payment is required 60 days prior to arrival.
  • 30% deposit of total stay is required to confirm reservation. Balance is due 60 days prior to arrival to Estancia Bahia Esperanza.

Cancellation:                                      

  • Cancellations before 60 days prior to arrival: no penalty.
  • Between 60 and 45 days: 50% penalty.
  • Between 44 and 15 days: 75% penalty.
  • Between 14 and 0 days: 100% penalty                                                                       

Payments: Payments, can be carried out with credit card (Visa, Mastercard, Amex y Dinners), deposit or electronic transfer in our bank account, either in Chilean pesos or US dollars.

Applicable Taxes: Rates do not include VAT and are free of taxes for foreigners only, non-residents in Chile, paying in US dollars (USD) and presenting passport and immigration card upon check-in.

Groups & Corporate Trips: Groups and Corporate Trips quoted separately.